Tracking number request

If your shipping order has not arrived yet you can request your tracking code with the form below. After receiving your number from us you can use the SWISS POST Track and Trace application to locate your parcel.

Purchase information
Where did you buy the product?*
- in a store
- online
Do you have a scan of your receipt?*
- yes
- no
Receipt*
Drop files here or

Accepted file types: bmp, jpg, jpeg, gif, png, pdf, doc, docx.
Upload a scan/picture of the receipt
Please fill in the details shown on your receipt
SHOP*
SALES-DATE*
SALES-TIME*
NAME*
TRANSPORT*
TOTAL CHF*
Please fill in the details shown on your confirmation email
Order Number*
As shown on confirmation email
Order Date*
Customer details
Name*
First Last
Email*
Phone Number*
incl. country code
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Optional receiver address
Where was the parcel shipped to?
- The parcel was shipped to the address above
- The parcel was shipped to an optional address
Name
First Last
Phone Number
incl. country code
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Additional message
Message, Remarks

Where you find the information on your receipt?

Casagrande AG
Souvenirs and Watches

Grendelstrasse 6
6004 Luzern
General
phone	+41 (0) 41 418 60 60
email	info@casagrande.ch
Tourism Office
phone	+41 (0) 41 418 60 71
email	tourism@casagrande.ch

Purchase information

Please fill in the details shown on your receipt

Please fill in the details shown on your confirmation email

Customer details

Optional receiver address

Additional message

Where do you find the information on your receipt?